During the week it was announced on various sites that The Elder Scrolls Online Customer Support Centre in Galway, Ireland had effectively closed causing a loss of 300 jobs. Originating from a local newspaper Connacht Tribune, the report stated that the jobs lost were a mix of full time and contract employees and that around five or six people would be remaining employed in the European Centre in Galway.
As of yesterday Bethesda released a statement through Eurogamer on the matter confirming that the support centre in Galway was remaining open. They confirmed that there were job losses in the middle of August but no further losses since then.
“Following the successful console launch of The Elder Scrolls Online: Tamriel Unlimited in June, we have a thriving console and PC online community,” the Bethesda representative said. “We adjusted customer support levels in mid-August by reducing staffing by approximately 50 people to reflect the game’s stability and the needs of our players. This is a normal practice. We have been diligently working with the IDA, and the employees affected by this decision since the summer. We are disappointed by the inaccuracies in the report of the Connacht Tribune.”