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Kickstarter Update Terms To Address Failed Projects

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For every Mighty No. 9 or Project Eternity there have been dozens, if not hundreds of failed campaigns for new games, not to mention events, comics, albums and more. If a project falls through then the backers are entitled to their money back, the game can’t go on and no harm is done save for some disappointed developers and their fans but there is another scenario – a project developer failing to get a fully back project off the ground or delivering on their promised rewards.
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Now Kickstarter one of the biggest crowd-funding sites in the business has taken measures and updated their terms of use to ensure that backers are more protected and developers unable or unwilling to meet their promises have clarification on the company’s policy:

“If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers. A creator in this position has only remedied the situation and met their obligations to backers if:

  • they post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned;
  • they work diligently and in good faith to bring the project to the best possible conclusion in a timeframe that’s communicated to backers;
  • they’re able to demonstrate that they’ve used funds appropriately and made every reasonable effort to complete the project as promised;
  • they’ve been honest, and have made no material misrepresentations in their communication to backers; and
  • they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.

The creator is solely responsible for fulfilling the promises made in their project. If they’re unable to satisfy the terms of this agreement, they may be subject to legal action by backers.”

The full terms of use can be read here!

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